St. John The Baptist Parish News Release

Deadline to File Isaac Insurance Claims Extended 30 Days

Deadline to File Isaac Insurance Claims Extended 30 Days

Friday, October 26, 2012

Effective, October 24, 2012, FEMA has extended the deadline for filing the proof of loss for Hurricane Isaac claims by (30) days.  The National Flood Insurance Program (NFIP) Standard Flood Insurance Policy (SFIP) requires a policyholder to forward the insurer a complete, signed, and sworn-to proof of loss statement within sixty (60) days after the date of loss; however, because policyholders have encountered difficulties meeting this timeline, FEMA has provided a limited waiver of the time limit and an extension of (30) days for filing the proof of loss. 

According to FEMA, this extension shall apply to all claims for flood damage to NFIP-insured buildings and insured contents in the states of Florida, Alabama, Mississippi, and Louisiana occurring between August 25, 2012 and September 11, 2012. This limited waiver applies to SFIPs issued directly by FEMA or by private insurance companies participating in the NFIP’s Write Your Own Program. The new deadline to submit the signed proof of loss to the insurer is now November 23, 2012.  “We anticipate that this additional extension of (30) days will enable affected policyholders to present their claims.  FEMA will continue to monitor claim activity to determine whether further extensions may be warranted,” said David Miller, Federal Insurance and Mitigation Associate Administrator. 

A Hurricane Isaac Flood Insurance Call Center has been set up by FEMA at 1-866-331-1679 for use by storm survivors who have general flood insurance questions or concerns. The toll-free number is open from 8 a.m. to 5 p.m. Monday through Friday or visit
“We are grateful that FEMA extended the deadline to allow our residents to file a claim; however, residents are reminded that additional extensions may not be granted. We will continue to work with the NFIP to ensure our residents are treated fairly and questions and concerns are addressed immediately,” said Parish President Natalie Robottom.

Applicants who are not eligible for federal disaster loans or grants to repair property after Hurricane Isaac may still be eligible to receive other assistance. Hurricane Isaac survivors who sustained damages from Isaac who are uninsured or underinsured should register with FEMA as other options may be available, such as grants to help pay for rental assistance, serious disaster-related expenses, or Transitional Sheltering Assistance, which allows for a hotel or motel stay paid by FEMA for a limited period of time.  Residents who do not qualify for assistance through FEMA are asked to contact the Volunteer Reception Center, which is located at 1929 West Airline Hwy. in LaPlace or by calling the Home Repair Hotline at 985-359-0254.  Residents should also continue to visit the FEMA Disaster Recovery Center (DRC) to speak with representatives regarding their specific and ongoing concerns.  

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