St. John The Baptist Parish News Release

Individual Resource List - UPDATED

Individual Resource List - UPDATED

Thursday, October 11, 2012


  • FEMA Disaster Recovery Center (DRC)

1931 W Airline Hwy, LaPlace LA 70068

8 a.m. – 6 p.m. M-Sat until further notice


  • FEMA Individual Assistance (IA)


To file for IA assistance, can call 1-800-621-3362, or (TTY) 1-800-462-7585. You can also apply online at


  • Free Legal Services


For free legal advice related to the disaster call 1-800-310-7029. Counselors offer free advice on insurance claims, landlord disputes, home-repair contracts, consumer protection matter and other legal issues.


  • Insurance

Hurricane Isaac Flood Insurance Call Center for use by storm survivors or who have general flood insurance questions or concerns about their flood insurance adjuster. The toll-free number is 1-866-331-1679, open 7 a.m. to 7 p.m. local time seven days a week.  


  • Crisis Counseling


The U.S. Department of Health and Human Services is offering a toll free, multilingual, crisis support services at 1-800-985-5990 and time of the day, seven days a week.


  • Small Business Administration (SBA) Disaster Loans


Information on Individual Home & Personal Property SBA Loans is available by calling 1-800-659-2955 (TTY) 1-800-877-8339 or e-mail


  • Gutting/Home Repair


Individuals that need assistance with gutting or home repair can call (985) 359-0254 or e-mail a request to

Hotline is open M-SAT 9:00 a.m. to 3:00 p.m.


  • Flood Insurance


Individuals that need information or have questions regarding flood insurance can call 1-866-331-1676 or visit www.floodsmart.govfor more information.


  • Permit Questions

Residents with questions or concerns can contact St. John Parish Planning & Zoning Office at (985) 651-5565 or visit the office at 102 E. Airline Hwy, LaPlace, LA 70068.  


  • Fraud Protection

If you suspect fraud, report it to local police or call FEMA’s disaster fraud hotline at 1-866-720-5721. You can also verify whether a contractor is registered or licensed in this state you can visit the Louisiana State Contractor’s Licensure Board at www.lslbc.louisiana.govor call (225) 765-2301.


  • Garbage Collection


Collection or to request pick-up of white goods:

             Progressive Waste Solutions

             (985) 536- 2750


  • Debris Removal


DRC Debris Removal Hotline

             (504) 256-1067 or visit 217 Ste. A Belle Terre Blvd. LaPlace


  • St. John School Board Office


118 West 10th Street, Reserve, LA 70084

            (985) 536-1106




Customer service: 1-800-ENTERGY (1-800-368-3749)

Power outages and emergencies:   1-800-9OUTAGE (1-800-968-8243)



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