St. John The Baptist Parish News Release

DOTD Motorist Assistance Patrol (MAP) Service Expands to River Parishes

DOTD Motorist Assistance Patrol (MAP) Service Expands to River Parishes

MAP Services to be provided on an additional 35 miles of I-10 between Kenner and Gramercy

Tuesday, October 9, 2018

St. John the Baptist Parish - Local and state leaders gathered today in LaPlace to mark the expansion of the Motorist Assistance Patrol (MAP) services into the River Parishes.  Since October 1, the existing MAP services provided along I-10 in Jefferson and Orleans Parishes have expanded to cover I-10 in St. Charles, St. James, and St. John the Baptist Parishes.

 Jointly funded by the Regional Planning Commission (RPC) and the Louisiana Department of Transportation & Development (DOTD), with additional support from St. John Parish in the form of office space and vehicle storage, “this effort represents RPC’s ongoing efforts to bring resources and services to our region to ensure everyone gets to their destination safety and timely,” said Jeff Roesel, RPC Executive Director.  The patrols will work side by side with the Louisiana State Police and local parish first responders to improve safety along the corridor and keep traffic flowing smoothly.  “MAP services will be an essential asset for our Troopers and local first responders when working crashes and other incidents on the Interstate,” said Captain Donovan Archote, Commander of the Louisiana State Police Troop B.

With this expansion, MAP services are now provided between 5:30am to 7:30pm, 7 days a week, on the I-10 corridor from US 61/Airline Hwy (Exit 187) near Gramercy to Michoud Blvd (Exit 248) in New Orleans East.  Responding to over 32,000 incidents across the state in 2017, including 5,922 crashes and 19,164 disabled vehicles, MAP operators are a vital component of Louisiana’s highway safety efforts.  “For many years, our MAP vehicles have been working to safeguard Louisiana drivers, assist with incident response, and restore traffic flow as safely and quickly as possible,” said Dr. Shawn Wilson, DOTD Secretary, “and DOTD is proud to bring this successful program to the River Parishes.”  In addition to their incident management duties, MAP operators also provide motorist assistance for disabled vehicles, including gasoline, jump starts, tire changes, or tow services to a safe location.

“I am ecstatic that after numerous meetings and discussion with our state and local partners, this important service is finally operating in the River Parishes,” said St. John the Baptist Parish President Natalie Robottom. “Being able to help stranded motorists on the interstate system is a benefit to all travelers. The MAP program also protects first responders who put their lives on the line daily while responding to calls along this dangerous stretch of highway. To facilitate prompt response to the east and west, St. John Parish will also house the MAP vehicles at the Woodland Fire Station providing a safe place for MAP drivers to take breaks, eat, and tend to other needs between calls. I would like to thank DOTD Secretary Shawn Wilson, Walter Brooks (former Executive Director of the Regional Planning Commission) and the Louisiana State Police Troop B for working with me and my staff to begin this much needed program.”

“Because this MAP expansion allows for more road side assistance, residents are able to look forward to a safer and improved quality of life. Even if that is something as simple as less traffic on their way home from work,” said St. Charles Parish President Larry Cochran.  “Presidents Robottom, Roussel, and I work closely together, and this expansion is another example of how our partnership has been able to make a positive impact in the lives of residents throughout the river parish communities.”

“We would like to thank RPC for their efforts in bringing the added security, resources, and highway assistance that the MAP Services will provide to our residents and visitors as they travel along Interstate 10 in St. James Parish,” said St. James Parish President Timmy Roussel.  “We proudly welcome this program to our Parish and surrounding region.”

For motorist assistance, drivers can call *LSP (*577) from their phones.  For emergencies, call 911.

Full information on MAP services in the New Orleans region and other Louisiana metropolitan areas can be found on the DOTD website at: